Jewelry Sense Terms & Conditions
Effective Date: September 10, 2026
Last Updated: September 10, 2026
Welcome to Jewelry Sense. These Terms & Conditions govern purchases and use of Jewelry Sense services, including the Jewelry Sense website, mobile app, Facebook live sales, social media sales, invoicing, and other shopping services.
By registering, placing an order, claiming merchandise, submitting payment, or otherwise purchasing from Jewelry Sense, you agree to these Terms & Conditions.
1. Orders & Live Sale Claims
During Jewelry Sense live sales, customers may claim merchandise according to the claiming instructions provided during the live show.
A claim represents the customer's intent to purchase the claimed merchandise. Customers should only claim items they intend to purchase.
When multiple customers claim the same item, Jewelry Sense may use comment timestamps or the applicable ordering system to determine which claim was received first.
Items are subject to availability. Jewelry Sense reserves the right to correct inventory errors, duplicate claims, pricing errors, or other technical or administrative errors.
ALL SALES ARE FINAL.
2. Registration
Customers are required to message our facebook business page with a good email address.
3. Weekly Facebook Shopping Carts
Eligible customers may accumulate qualifying Facebook live-sale claims in a weekly cart from Saturday - Friday.
Weekly carts are offered as a courtesy to allow qualifying purchases to be combined for invoicing and shipping.
Invoices for weekly carts are generally issued after the final live show on Thursday.
Customers may continue adding eligible items to their carts through Friday.
Jewelry Sense reserves the right to discontinue weekly basket privileges for an individual customer when necessary.
4. Invoice & Payment Deadline
Unless otherwise stated, weekly invoices are due by:
Friday at 11:59pm Eastern Time.
Customers are responsible for monitoring their email, messages, and account for invoices.
Failure to see or open an invoice does not automatically extend the payment deadline.
6. Payment Methods
Available payment methods include:
- PayPal
- Credit cards
- Debit cards
Payment options may be processed through PayPal or another authorized payment provider.
Jewelry Sense does not offer holds or partial payments unless specifically stated otherwise.
7. Unpaid & Canceled Invoices
Customers are expected to pay invoices by the applicable deadline.
An unpaid or canceled invoice may result in the loss of Facebook live-sale shopping privileges.
Customers who lose Facebook shopping privileges will be limited to purchasing directly through the Jewelry Sense online shop.
8. Shipping
Jewelry Sense currently offers $10 flat-rate shipping per week for qualifying orders.
Shipping charges and policies are subject to change, and the applicable shipping charge will be disclosed at checkout or invoicing when required.
Orders are shipped to the address associated with the customer's completed checkout/payment information.
Customers are responsible for ensuring that their shipping address is complete and accurate before completing payment.
Jewelry Sense will not change a shipping address after checkout.
9. Shipping Protection
USPS offers up to $100 Insurance on all Ground Advantage packages.
10. Tracking & Delivery
Tracking information may be provided after an order is prepared for shipment.
Carrier scans and tracking updates are controlled by the shipping carrier and may not appear immediately after a shipping label is created.
Jewelry Sense is not responsible for delays caused by shipping carriers, weather, incorrect customer-provided addresses, or circumstances outside Jewelry Sense's reasonable control.
11. All Sales Final
All Jewelry Sense sales are final, except for qualifying manufacturer defects as described below or where otherwise required by applicable law.
Jewelry Sense does not accept returns or exchanges for reasons including change of mind, incorrect size selection, color preference, duplicate purchases, or failure to review a product description before purchasing.
12. Manufacturer Defects
If an item arrives with a manufacturer defect, the customer must contact Jewelry Sense within 3 days of receiving the order.
The customer should message the Jewelry Sense Business Page and provide clear photographs showing the defect.
Jewelry Sense will review the reported issue and determine the appropriate resolution based on the circumstances, product availability, and applicable requirements.
Normal wear, accidental damage, misuse, improper storage, or damage occurring after receipt is not considered a manufacturer defect.
13. Product Information
Jewelry Sense makes reasonable efforts to accurately describe and photograph merchandise.
Actual colors may vary slightly because of lighting, photography, screen settings, device displays, and manufacturing variations.
Measurements and dimensions may be approximate.
Jewelry materials, finishes, plating, coatings, stones, and other product characteristics will be identified based on available product information.
Customers should review individual product descriptions before purchasing.
14. Jewelry Care
Jewelry longevity depends on the material, finish, frequency of wear, storage, exposure, and individual use.
Unless a particular item is specifically described as waterproof or suitable for water exposure, customers should avoid unnecessary exposure to water, chemicals, perfumes, lotions, cleaning products, and similar substances.
Individual reactions to jewelry materials may vary.
15. Online Shop & Mobile App
Products may be purchased through the Jewelry Sense online shop and Jewelry Sense mobile app.
Online inventory may differ from merchandise shown during Facebook live sales.
Adding an item to a shopping cart does not necessarily guarantee availability until the transaction or applicable ordering process has been completed.
Customers are responsible for maintaining the confidentiality of their account credentials and for activity occurring through their account.
16. Promotions, Discounts & Coupon Codes
Jewelry Sense may periodically offer sales, coupon codes, discounts, liquidation pricing, or other promotions.
Promotions may:
- Have specific start and expiration dates
- Apply only to selected merchandise
- Require a minimum purchase
- Exclude certain merchandise
- Be limited to one use per customer
- Be unavailable for previously purchased merchandise
Unless specifically stated otherwise, discounts cannot be applied retroactively to completed purchases.
Jewelry Sense reserves the right to correct or cancel a promotion affected by an obvious pricing, typographical, or technical error.
17. Social Media & Third-Party Platforms
Jewelry Sense may conduct sales and communicate with customers through Facebook, Messenger, Instagram, and other third-party platforms.
Jewelry Sense does not control the operation, availability, algorithms, comment processing, outages, or technical performance of third-party platforms.
A technical problem with a third-party service does not guarantee that an item, claim, promotion, or shopping opportunity can be recreated.
18. Fraudulent or Abusive Activity
Jewelry Sense reserves the right to refuse or cancel transactions when reasonably necessary because of suspected fraud, unauthorized payment activity, abusive behavior, repeated nonpayment, manipulation of the claiming system, or violations of these Terms.
19. Limitation of Liability
To the extent permitted by applicable law, Jewelry Sense will not be liable for indirect, incidental, special, or consequential damages resulting from the use of Jewelry Sense services, inability to access a third-party platform, shipping carrier delays, or circumstances outside Jewelry Sense's reasonable control.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.
20. Privacy
Customer information is handled according to the Jewelry Sense Privacy Policy.
By using Jewelry Sense services, customers acknowledge the privacy practices described in that policy.
21. Changes to These Terms
Jewelry Sense may update these Terms & Conditions periodically to reflect changes to business practices, services, policies, or applicable requirements.
The effective or "Last Updated" date will be revised when changes are made.
The Terms in effect at the applicable time will govern use of Jewelry Sense services to the extent permitted by law.
22. Contact Jewelry Sense
Questions concerning an order or these Terms & Conditions may be submitted through official Jewelry Sense customer service channels.
Jewelry Sense
Website: jewelrysense.net
United States
